Shipping Policy

At MeshDoll, we are committed to delivering your orders quickly and efficiently. Below is an overview of our shipping policies.

1. Shipping Methods & Delivery Times

We offer a range of shipping methods to suit your needs. The estimated delivery time depends on your location and the shipping method you choose at checkout.

  • Standard Shipping: 5-7 business days.

  • Expedited Shipping: 2-4 business days.

  • International Shipping: 7-14 business days, depending on the destination.

Please note that delivery times are estimates and may vary due to unforeseen circumstances, such as weather conditions or delays by the shipping carrier.

2. Shipping Costs

Shipping costs are calculated based on your order’s weight, size, and delivery destination. You will be able to review the shipping charges at checkout before finalizing your order.

  • Free Standard Shipping on orders over $[X] (within [Country/Region]).

  • Flat Rate Shipping for international orders: $[X] depending on the destination.

3. Order Processing

All orders are processed within 1-2 business days. Orders placed after 3 PM or on weekends and holidays will be processed on the next business day.

You will receive a confirmation email with tracking information once your order has shipped. If you do not receive a tracking number within the estimated processing time, please contact our customer service team for assistance.

4. International Shipping

We offer international shipping to select countries. Please note that international customers are responsible for any additional customs duties, taxes, or import fees that may apply upon arrival. These fees are not included in the shipping cost and are assessed by the destination country’s customs office.

5. Shipping Restrictions

Currently, we do not offer shipping to P.O. Boxes, APO/FPO addresses, or certain restricted locations. If you are unsure about the shipping eligibility to your location, please contact us before placing your order.

6. Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can track your order on the carrier’s website. If you have trouble locating your order, please contact us, and we will assist you in tracking it down.

7. Damaged or Lost Shipments

In the rare event that your package is damaged or lost during transit, please contact us immediately. We will work with the carrier to resolve the issue and provide a replacement or refund if necessary.

8. Address Issues

Please ensure that the shipping address provided is correct. We cannot be responsible for delays or undelivered orders due to incorrect or incomplete addresses. If there is an issue with the address, please contact us as soon as possible to make corrections before the shipment is processed.

9. Contact Us

For any shipping-related questions or concerns, please reach out to our customer service team at:
Email: [email address]
Phone: [phone number]
Address: [business address]